During my month long stay at this overpriced dump (work - I had no choice) I stayed in a room with no heat ("can't be fixed"), a large, old semen stain on the bedspread ("we don't have any clean bedspreads") and large dark stains on the carpet and furniture.
The bathroom was filthy - an abundance of mildew in and around the toilet, tub, faucets and soap dishes. My feet stuck to the grey gunk in the bottom of the tub. After repeated requests to have it cleaned I finally bought a can of Comet and cleaned it myself.
Four days in a row I woke up with large bug bites on my legs that oozed and itched for two weeks.
A salad from room service came with dirty dishes. The inside of the plate cover was covered with dried tomato sauce and chunks of food - looked like it had never been washed.
All the equipment in the "fitness room" was ripped up and broken (I wouldn't go near the spa).
During my stay NO attempt was made to satisfy ANY of these complaints. At the end of my stay, I paid my very large bill and left, glad to be rid of the place.
They continued to haunt me like a bad smell. SIX MONTHS after I left, they charged an additional $250 to my credit card! They claimed they made a mistake in the billing... Charged the first $250 of my bill to the wrong room... Right.
Save your health, sanity and money. Next time you're in San Bernardino find yourself a space on a park bench before you stay at the SAN BERNARDINO RADISSON.
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