First morning they turned off the hot water with NO warning in the middle of my shower. I had to rinse with cold water at the bathroom sink. No warning at all. They said they tried to call. The phone never rang. Second evening the Internet did not work until the next afternoon. I complained to the national office to get my money back under the 100% Satisfaction Guarantee. After three weeks I called to ask where my check was that the woman promised me. It was not authorized. I raised cain and within 10 days I got a check for the full amount via Fed Ex. They lied to avoid their guarantee. They did not treat me with any respect. The only reason I stayed the second night was I was in town for a funeral and did not have the time to find another hotel. I will NEVER stay in a Hampton Inn or Hilton Hotel again.
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