This company, "alltrails.com" took over the original topographical map site "topo.com" and basically stole / erased all map credits that were purchased from topo.com. I contacted them about this and was basically told "tough crap about losing your previous credits from the site we took over but you can BUY a subscription from us."
So, in short, they've ripped me off and apparently don't give a crap about customer service, as they could have easily extended me a few map credits to make up for the ones they stole, I would have gotten a few pdf maps and then I'd be writing praises on review sites instead of warning people about this ripoff company who ruined a great topographical map site.
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