Usacomplaints.com » Traveling & Tourism » Complaint / Review: Capital Vacations - Ripoff never received info kept getting charged no reply to requsts to cancel. #82256

Complaint / Review
Capital Vacations
Ripoff never received info kept getting charged no reply to requsts to cancel

I was contacted by this company via phone. They offered me a discount on flight travel with this program. This sounded interesting since I was planning a vacation. I was told I had 30 days to review and try it and could cancel before the 30 days and not be charged.

Well, I gave them my checking account info in case I didn't cancel. I never received anything in the mail and was later charged $59.95. I had to go through my bank to get a phone number for them. Through their voice system, I thought I cancelled my account after it told me it would cancel my account and refund my money and gave me my checking account info which was correct.instead of getting a refund, I got charged an additional $19.95.

I have tried to talk to a representative over the phone, but I am disconnected each time. I have mailed them a letter asking for conformation of cancellation, but have not received a reply. I have faxed them asking for a conformation but no reply either. The email they give on their voice system is bogus capitalvacation.Biz???

My money is pretty much gone as far as I'm concerned and I'm currently trying to get my bank to block them from my account.


Offender: Capital Vacations

Country: USA   State: Florida   City: Saint Petersburg
Address: 696 1st. Ave. North Suite 200
Phone: 8888247675

Category: Traveling & Tourism

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