Complaint / Review
Liat The Carribean Airline
Liat Airline Forced to repurchase my tickets and still awaiting my claim to be reviewed Bridgetown

I attended a friend's wedding in St. Vincent, and so I booked a roundtrip flight on Liat from Barbados to St. Vincent. An hour and a half or so before the flight, I tried to check in and the representative informed me that I had mistakenly booked/purchased a flight for the week before rather than the flight for which I was trying to check into.

Now, I was searching for prices on different weeks just to compare, but I was confident that I chose to pay for the correct reservation. Nevertheless, in the process of purchasing the flight on the website, I provided ample contact information in the event of an emergency. Never once was I notified of the flight that I "never showed up for", not even an email.

I wanted to contact management or a responsible party in the airport at that time, but their whole system was down, and there were no telephones available at their customer service stations.