Usacomplaints.com » Traveling & Tourism » Complaint / Review: Skylark Shores Resort Motel - Very bad experience. #787073

Complaint / Review
Skylark Shores Resort Motel
Very bad experience

I and my family spend 6 nights in this motel, it was the worst experience we ever had.
- my credit card was overcharged twice
- the manager Audrey Marie Gonzalez stole my money from my credit card, she charged my credit card without my authorization, she even made a mistake and she blamed the owner of the motel for it by lack of management.
- the manager Audrey Gonzalez very rude, when I asked her about the overcharge in c. Card she start yelling at me in the phone, she is very offensive.
- they charged me for already damaged blind in their kitchen, it is a dirty game to make more money from guests, they didn't even replaced the blind for me.
- the manager always call the room to bather us, we were there for a relaxing but with her phones it was a stressful stay.
- the motel doesn't allow pets but they have a dog chasing guests for food, he is hungry, and every time someone has a barbecue, you find that dog waiting to get some food.


Offender: Skylark Shores Resort Motel

Country: USA

Category: Traveling & Tourism

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