Our parents obtained a postcard to get a contrasting 7-day sail on Circus from Supreme Executive Journey. They'd to go to a 90-minute demonstration in Long Beach, CA to be able to get the "promotional items." They settled $248.00 within the type of a cashier's check, $99 per individual for interface costs and fees and another non refundable $50 reservation charge. While my parents explained about their "free" sail, my partner seemed them on-point and found several grievances below on The Problems Board. We study this organization was a scam which there have been a number of other costs and costs along side restrictions on cruises and times and locations, and so I named them to request a reimbursement for my parents.
I called 215-259-3398 and requested to get a boss and got Chuck. He RUDELY stated, "Browse The conditions and terms, no-where does it claim there is a free sail" and "Nothing in the USA is free" and "I actually donot understand if there could be more costs, that’s between you and also the cruise line.” He said I had been “a insane lady” and “didn’t understand how to study or follow instructions.”
I described that I investigated their organization on line which I study lots of issues about them. He responded, “Who are these folks? Did you talk to them? ” How may I talk to individuals who quit grievances on line? He then confronted me. Chuck stated, “I’m likely to place all your info on-line.” What genuine company claims such things as that?!?
He screamed he would avoid my parents’ sail. I kept insisting that I needed their cash back. He then said I had a need to create a notice seeking the cash back, however the $50 handling charge was non refundable and undoubtedly advised me which was within the conditions and terms. After I requested for his lastname, he declined it provide it in my experience. Subsequently I’m unsure if he hung-up on me or if we got stop. After I called back, I obtained his assistant who nevertheless wouldn't provide me Chuck’s lastname. I'll create the notice for them hoping of having some section of my parent’s money-back and certainly will contact the BBB.
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