On July us and another pair arranged a sail to China with Viking River Cruises which was fully-paid by September 30th. The journey was planned for October. At that time of scheduling we were informed many times that costs less $100.00 per paseenger were completely refundable so long as the journey was terminated just before 121 times prior to the sail. Because of the fiscal conditions of the organization I and also the your partner work with, our holidays weren't authorized and on March 1 we were compelled to stop the journey. We posted evidence this was beyond our control. Viking has chosen NOT TO reimbursement people the $1,198.00 all of us taken care of the Journey Mate Insurance. I've, within the records I required that the payments could be returned, less the $100.00 per individual, if terminated 121 times or even more before the starting day. I got this at face value.
We terminated our journey with eight (7) weeks notice! It's unfortunate that the organization of the quality and trustworthiness of Viking to enforce a fee of, 796.00 (, 198 0) x-2). Had we not obtained the insurance, the only real expenses to us might have been the $100.00 per individual because we were nicely inside the 121 morning screen.
We're extremely dissatisfied once we think this really is very illegal and unjust. It definitely makes no feeling to keep and never return the insurance cash to get a journey terminated a lot of weeks before the sail. This really is said to be journey safety, not journey rip off.
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