Usacomplaints.com » Traveling & Tourism » Complaint / Review: Hampton Inn & Suites Highland, CA - Bad Customer Service. #714441

Complaint / Review
Hampton Inn & Suites Highland, CA
Bad Customer Service

The FD broker in the night was reluctant to assist us having a reimbursement and lied to us about space price costs to close me-up. We had a need to keep early oneday but Administration were reluctant to assist. We shall NEVER remain as of this Hampton Hotel again and ensure that you tell-all our buddies about that encounter.in my opinion that the visitor ought to be eligible for a reimbursement when they abandon oneday early, particularly after remaining 5 times. FD broker explained the main reason he couldnt reimbursement people is basically because each evening as of this resort is 175 bucks, that we don't believe it's correct. I examined the price online also it was displaying for 93 per evening for this week straight from your own site. Apparentyly 83 bucks is more very important to this resort than the usual return client. The Toilet had no ventilation and mold in tub. Bathtub layer smells funny. NOT a 175 buck space! Breakfast clerk turns off the lamps right at 10 am therefore people wouldn't come and obtain food in the breakfast place. It was really unprofessional and unwelcoming. I believe they ought to begin clearing up and removing the meals in the place of switching off the lamps. Scramble eggs appeared quite unappetizing. The containers of comfortable food was over-filled and chilly, garbage were usually overflowing.


Offender: Hampton Inn & Suites Highland, CA

Country: USA

Category: Traveling & Tourism

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