Complaint / review / scam report
Continental Airlines
Continental Airlines Continental Airlines makes it impossible to use your unused tickets

Complaint / review text:
I hope you dont get into this situation. I bought a ticket thru Expedia that involved an airline name called "Continental Airlines"; I did not pay attention. Time came that I had to cancel the flight and I was informed thru Expedia that there is a $150 charge; tickect was only about $240... Ok I understand that I should have made my travel arrangements wisely; cancellation is not encouraged...

I want my fellow citizen's attention to where every victim is pointing out on this post; rudeness in their customer service. This time I want to bring about their customer service representatives' behaviour over the phone... I guess this is the culture in Continental Airlines in every sense. Rudeness is tolerated towards customers... I hope United Airlines does not tolerate this culture when they merge...

In short, I have hard time to use my remaining credits that I was awarded after my cancellation. As I said, they already ate $150, but they do not let me use my remaing amount. They are totally rude and senseless... They bring every possible obstacle for you to not be able to use your remaining credit... I already forgot about my remaining $90... My lesson is that never buy continental tickets... Watch out your expedia options... And good luck to United Airlines with its slopy partner...

Contact information:
Date:

Offender: Continental Airlines

Country: USA   State: Texas   City: Houston
Address: 1600 Smith Street, Houston Texas
Site:

Category: Traveling & Tourism

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