Usacomplaints.com » Traveling & Tourism » Complaint / Review: Officialpethotels.com - Avoid this place at all costs. #710225

Complaint / Review
Officialpethotels.com
Avoid this place at all costs

I arranged a resort recently through this site, it went really easily and that I obtained the entire verification within a few minutes. After I adopted the directions and named the particular resort to verify that I'd get a "pet-friendly" space, I had been rapidly recommended your pet consider restriction was MAX 50LBS. It was a surprise because the site and also the verification equally stated MAX 75LBS. I called instantly to obtain the reservation ended, since I've a 70LB puppy. That's once the disappointment started. I had been rapidly informed that I really could not obtain a reimbursement since it was regarded non refundable. After I told them I reserved centered on their info, they explained too poor and there is nothing to complete. Requesting a supervisor was a laugh - they delivered me to "Client Relationships" - that was something but. That team - a couple particularly - Vera and Victoria - explained I had been LAYING concerning the data supplied by their site. Simply because they couldn't view it on the aspect (what type of BS is the fact that?!) therefore I had been which makes it up. I actually agreed to forward it for them to determine what I had been viewing - to that we was informed "we-don't use mail". So that they were likely to make me purchase an area that I reserved centered on their WRONG info. Three telephone calls later and threatening togo authorized, we eventually got our cash back.


Offender: Officialpethotels.com

Country: USA
Site:

Category: Traveling & Tourism

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