Usacomplaints.com » Traveling & Tourism » Complaint / Review: Otel.com - International Transaction Fee - Otel.com overview. #694600

Complaint / Review
Otel.com
International Transaction Fee - Otel.com overview

I see that my review of Otel.com is the same as many others. No mention on the website SPECIFICALLY that my credit card transaction would DEFINITELY be processed through Istanbul. I assumed that since I live in the U.S. My transaction would be processed through Otel.com's New York office. On my printout AFTER I purchased the trip - that is the first time it mentions Istanbul.
I know Otel.com states in their Terms & Conditions they are not responsible for International Transaction fees, but they mislead the customer by not DIRECTLY stating that ALL transactions (no matter where you reside) will be processed through the bank in Istanbul, Turkey, which may result in an International Transaction fee imposed by your credit card company."
And I'm not going to read any Otel.com responses to this message because they are all canned. (Copied from Terms & Conditions and pasted into the reply.)


Offender: Otel.com

Country: USA

Category: Traveling & Tourism

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