Usacomplaints.com » Traveling & Tourism » Complaint / Review: CheapOair.com - Poor Customer Service. #624425

Complaint / Review
CheapOair.com
Poor Customer Service

This company does not have adequate staffing to answer queries regarding credit card billing. Twice today i called and was directed to "accounting" the first time, and after 27 minutes, the line disconnected. This evening, after 23 minutes without a live person, a voice came on the phone and said "fred", followed by an answering machine. Very unprofessional, and I do not know whether the charge on my credit card is legitimate or not.


Offender: CheapOair.com

Country: USA

Category: Traveling & Tourism

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