An absolute crock! I booked a flight with CleapOair and the package was only $5 cheaper than another website. Once I entered my credit card information, I recieved my itinerary. My arriving flight was changed to a different an much less convenient flight than the one I selected and purchased. As a matter of fact, the flight they booked for me wasn't even an option on the original selection page. I selected a flight that left at 5:27am, cheapoair booked me a flight that left at 6:15. The flight that they booked for me also was an hour longer because of a MUCH longer connecting location and time. I called their customer service line immediatly and they gave me the run around for over 30 minutes, and then they acted like they were doing ME the favor of switching my flight to the correct one. Oh yeah, for a charge of $25!!! I asked to speak with a manager and they kept me on hold for another 15 minutes. I hung up and called them back. I spoke with Angus when I called back who took care of the problem without charge or hassle, which they should have done in the first place. It was a classic case of bait and switch! If the problem would have been handled proffessionaly and in a timly manner without the hassle, I wouldnt feel so compelled to write this review and post it wherever I can.
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