I rented a pickup truck (Budget) for our company, for a pick-up and drop-off at the airport in Alberta Canada, through Orbitz on-line. Orbitz offered car rental insurance at the time of the reservation. Access America is the name of the Insurance Company, for anyone interested in running away from this company as fast as you can. The truck was involved in an accident and now Access America is denying the claim because it was a pick up truck out of the country. Which was on the on-line reservation form with Orbitz. There were no stipulations or exceptions listed on-line at the time of the truck reservation. Sounds like fraudulent practices to me. Offer and sell me something that they have no intentions on backing up. They charged our credit card for the insurance, which no one wants to pay out on now. Fraud!!!
0 comments