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Complaint / Review
Orbitz.com
NH Krystal Hotel review

NH Krystal Hotel review

Recently, my life companion an myself had a wonderful vacation in Cancun. We stayed at the NH Krystal Hotel with a marvelous view of the blue turquoise color of the ocean and the white sand of the beach. The room was spacious and nice; however, it did not have a full image mirror at all.

In our plan, we had the Continental breakfast, but we switched for the breakfast buffet that had a great number of options for all tastes, and I particularly loved the ripe and juicy fruit, and the Mexican soups that were delicious. All the rest of the buffet was diverse and well-presented.

We also enjoyed the outside restaurant terrace with great service, tasty food, and fast and cordial service from all the waiters. The customer service in general was impeccable.

The hotel has an extra amenity in its service; we received a bottle of champagne the first night, a cake the second day, and appetizers the following nights to just sit and relax at the balcony overlooking the full moon reflected on the ocean.

Of all the people that assisted us with the enjoyment of our vacation, I would like to mention Ms. Patricia Mendoza V. - Manager NH Concierge Club. She has an extraordinary personality that not only fits her job, but surpasses it, as she receives all the NH Hotel guests with charm and cordiality. She received us as if we were years old friends. The warm welcoming was so great that we are already planning to return to the NH Krystal Hotel in Cancun for another escapade.


Offender: Orbitz.com

Country: USA

Category: Traveling & Tourism

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