Ok its my fault for trusting them. Refundable tickets are triple the price. I bought a refundable ticket and cancelled. Refund was placed as a "credit" to my account. (I stupidly did not ask for cash). The account "expires" after 13 months. Went to book travel on the cash I lent them interest free for a year and they said it "expired" the day before. The day before. Customer service said they were sorry about it.
Take the cash.
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