Usacomplaints.com » Traveling & Tourism » Complaint / Review: Vip Travel Reservations, Inc - If you don t buy, apparently there will not be availability. #580724

Complaint / Review
Vip Travel Reservations, Inc
If you don't buy, apparently there will not be availability

I rec'd the card in the mail - come to our showroom, listen to our presentation and we will give you two free nights in a Holiday Inn, Carlson, or Marriott properties hotel, $100 gas certificate and a Red Lobster or Olive Garden $25 gift certificate. We didn't end up getting a membership (Direct Buy) but got our information for how to get our "free" hotel and gift certificates.
After jumping through hoops - certified mail to send in the proof that we went to the presentation, getting information mail back on what we had to do - VIP had to be notify 60 days before dates of travel, select your first choice and dates and your 2nd choice of dates, send back certified mail and they will let you know 30 days prior to your travel date what they came up with. Lets not forget, you have to send them a money order for $75 to secure your place.
Rec'd our certified receipt that they received our request on Feb. 22 (our travel dates for the hotels were May 4 & 5 in Williams AZ (Tues & Wed) or May 6 & 7 in Las Vegas NV (Thurs & Friday). By April 12 didn't hear anything from them and couldn't get anyone on a phone - finally found an email and did get an response - claimed they sent a letter on April 2nd that there was no availability for any of those dates that I never rec'd. They would send me another letter.
I responded back to the email twice and never got another response. Rec'd the supposedly 2nd letter on April 16th and it said no availability - choose other dates but still have to give them 60 days notice, send ceritifed mail again etc etc.
For Las vegas I can believe no availibility on a friday night. For Williams Arizona on a Tuesday and Wednesday night I do not believe there was no availability. This room should have been booked in February when they rec'd my requests. I called places in Williams 4/16, all the motels/hotels that I called had availablity, the train still had plenty of seats available and there was no special occasions or events going on. I am convinced that no matter when I try, there will be no availibility.
This is our vacation for the year and the certificate is only good for a year so we are out of luck. Cost us my time, $12 for certified mail, $1.10 for money order, two trips to the post office (15 miles each way) and now have to go through hoops to try and get my $75 back I am sure.
This place is a RIPOFF


Offender: Vip Travel Reservations, Inc

Country: USA   State: Florida   City: Port Orange
Address: 4606 S Clyde Morris Blvd Ste 1-P
Phone: 38625223326

Category: Traveling & Tourism

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