I was coming in from houston to dallas on a Friday, mid day. For some. Reason I seem like every hotel was booked from dallas to garland. So in need of a room I'm going through mesquite and spot a crossland, I'm like cool this shouldn't be to bad I pull up and see ppl hanging out side like its the projects. Didn't think too much of it so I go in the front office and ask questions make sure its not smoking and get of feel of the staff there so far nothing too bad. They only had one room left and I asked the price and its like 45-55 dollars I'm relly shocked to see how cheap it was. But I figured out why later so I take a look at the room before I purchase it for the weekend, I mean it was small and for a "non smoking" room it smelled like an ash tray.
So I debated with my self and got the room besides I only needed a play to sleep for a few hours since I spent most of my time out and about through the city. To jump to the point 11pm that night I stroll in tired and thinking I'm about to catch some z's. WRONG!!! Some as I swing the door open the smell of smoke was in my nose the smell was much more intense than the day, I go to the bed to see if I can just suck it up and I pull back sheets. BEDBUGS!!! Large ones, they were waiting for me, the pillow had a blood stain on it, towels were really dingy, at that moment I was pissed. I grabbed my stuff and walked to the office and they we're closed, so I knew my odds of finding another room at that time of night were slim; so I slept in my car.
The next I went and complained about it, and just wanted my money back because I still had a few days left, the manager wasn't there I had to wait 3hrs for the manager. When he did meet with he was nice and gave me my money back and offered me a free night stay. I declined because I doubt the whole hotel was clean, I'm like this if you can't keep up with your most important asset, a bed, it shows how you manage ur business. So to top it off I called the coporate office to voice my concern, because I would want to know if I had problems in my company.
So I called and the lady I spoke to was dry, didn't even apologize and seemed irratated like I was bothering her. So she said she will pass the message on and someone will call me and its been a week and no call. So for people going to north texas, DO NOT STAY AT 2544 US HWY 67 MESQUITE, TX 75150
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