Prior to my traveling for holidays. I bought a travel insurance from an internet company called Gouda travel Insurance.
While on holiday I had an incident and fell ill. And I made contact with the insurance company informing them about this.
And it has been a nightmare ever since.
Gouda insurance has been prosponing and procrastinating helping me in several months.
At one point they said they had tried calling my homeland doctor for a month in a row without getting in contact with him as to verify that I have never had the same illness that I was getting treated for while on holiday vacation.
I called my homeland doctor, to verify this and he replied that was untrue.
In the mean time Gouda requested I speak with their own doctor in Denmark and this person they said was a doctor was actually a nurse who had no cardiological medical practice according to her
After several months of back and forth discussion with Gouda travel insurance, Gouda Insurance finally agreed to issue me a return ticket back home as part of my compensation claim filled with the company in dec but without covering the transportation fees to and from the airport.
I informed Gouda insurance that on the companies internet website that it states that am actually entitled to transportation fees coverage and that I was also entitled to the right of being able to speak with a qualified doctor at my request with Gouda travel insurance covering the expenses.
To this Gouda Insurance had refused to comment this.
Gouda Insrurance had since abandoned me refused to answer my calls, pay my hospital bill or pay for my transportation nor air ticket back home.
In my view the fact that the company would advertise internet false marketing stategies in order to attract customers is not fair, it is misleading and deceptive.
0 comments