Usacomplaints.com » Traveling & Tourism » Complaint / Review: Carnival Cruise Line - All expences included Ha don t forget the tipping/unanswered phone calls Internet. #55653

Complaint / Review
Carnival Cruise Line
All expences included Ha don't forget the tipping/unanswered phone calls Internet

Carnival Cruise Line Celebration
Aug. 16-20
Depart Galveston to Mexico

We went on our first cruise for our 20th wedding anniversary.

My husband thought it would be something totally different from what we have done. My first indication of a problem was when we were dropped off by a friend (parking is $10. Per day) and he was told to move or go to a parking area. ($) We were met by a porter/bellhope who put our baggage on a trolley, for a 10 foot walk to get our tags. (cabin identification, our bags didn't get to our cabin until after 11pm)

We found out the 18th that for room cleaning and service in the formal dinning room would be $50 per person for the cruise. When we purchased the cruise it was supposed to be all expenses included? Since we had not had a chance to use the formal dinning room my husband went to the purser and requested credit. As soon as we found out it would be an automatic fee for these things we put a do not disturb sign on the door and did not use formal dining. What a great 20th wedding anniversary. All drinks (coke, alcoholic, etc.) had a $. 50 to 1. Tip charge, even if you were at the bar and ordered either one from the bartender. I am not trying to sound petty, but to pay the cost for the cruise and then be charged tips without a say.

Another beef, we had called our kids (the welcome aboard brochure said for a nominal fee Ha) I tried two times and was charged $13.75 no answer, the third call they answered. I tried to have the $14 removed, they would only remove one. The one 15 minute call cost $114.


Offender: Carnival Cruise Line

Country: USA
Phone: 8005227648
Site:

Category: Traveling & Tourism

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