Complaint / Review
CheapTickets.com and Access America
CheapTickets.com Uses "Click Switcheroo" To Trick Customers Into Purchasing Insurance

I recently used the travel website CHEAPTICKETS.com to purchase airfare for a vacation trip. When I reviewed the confirmation e-mail I received, I was surprised to see that I had been charged over $60.86 US for AccessAmerica travel insurance. This little charge was buried in the e-mail receipt, where it could be easily overlooked.

Since I had not opted for any insurance, I immediately called the AccessAmerica customer service number to demand that they cancel this bogus charge.