I received a call from Cheaptrips saying that since I had not used my membership they were sending me 2 free round trip vouchers for domestic or international travel. I specifically asked if they were trying to sell me a new membership, I was informed no. When the "packet" arrived it was made out to someone else and was a membership kit.
I called them up and told them what had transpired and told them I wanted a full refund of my 108.95 they charged my card. They told me to return the packet with a letter of explaination. I did this and also sent it registered so they would have to sign for it. They received it and I never heard anything. I proceeded to call them and inquire when I could expect my refund, they informed me it would be 2 billing cycles. I told them that was unacceptable they had 72 hours to return my money or I was going to file a formal complaint with the Attorney General of New Jersey. It did not phase her she just kept saying that it would be 2 billing cycles.
Needless to say I am ticked off, these people are conartists, stay away do not fall victim to their lies and deceptions.
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