Usacomplaints.com » Traveling & Tourism » Complaint / Review: Driver Dream Days - Terrible experience. #515510

Complaint / Review
Driver Dream Days
Terrible experience

I received my voucher like a birthday present, regardless of the voucher being really poorly published and difficult to study, i were able to write out a phone nymber to band and guide the day for my travel. The client representative explained she'd guide me in to the closest (from Manchester) push center (warwickshire) which I'd get verification within the article. No verification came as much as the weekend I had been to consider the push. When I had no verification, i called the amount about the voucher to obtain the adrress, simply to realize that they are doing no run a phone customer support point in the breaks - despite undertaking company in the week-end, and so I visited there website to discover the handle of the push center in Warwickshire - simply to realize that they don't supply the tackle on the website website. I eventually discovered the tackle after several telephone callis and web looks for warwickshire the closest push center in my experience. As we came there we were informed that number driversdreams have been reserved for that weekend. 24 hours later was Mon and so I telephoned motorists desires workplace to inform them I had been unable to occupy my push because of conditions mentioned previously, first the client representative insisted that I'd had verification via mail, despite me informing her that used to do much less used to do not offer an email address. She also attempted to inform me that Lesceter was the closest center in my experience, which established this was an error by there team when scheduling. She subsequently explained that verification was delivered through the article, that we again informed her that it didn't. She advised me somebody named Simon from ther organization might enter with me, I requested for his mail contact and consequently delivered emails to him that I've had no response. From what I have found the corporation appears to act poorly towards it is clients, works poor customer support and is reluctant to except responsibillity for errors they create. Contemplating just how much money is allocated to among there present additionally, it appears to appreciate destroying people birthdays and conning them out-of big amounts of cash. Perhaps they genuinely believe that since it is just a 'present' being simply because they may handle the 'push-booker' poorly and fleece them whilst the cash didn't originate from thee pockets. Additionally, it doesn't make sence that the organization similar to this doesn't run a weekend customer support phone contact - I did so uncover nevertheless they run a weekend phone support TO BUY voucher - which recommendis they're only intersted in having your cash AND NEVER supplying a great serive.


Offender: Driver Dream Days

Country: USA
Site:

Category: Traveling & Tourism

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