Usacomplaints.com » Traveling & Tourism » Complaint / Review: Global Vacation Network - Cancer survivors dreams shattered by GVN. Free vacation isn t free. #481825

Complaint / Review
Global Vacation Network
Cancer survivors dreams shattered by GVN. "Free" vacation isn't free

My best friend had survived stage 4 ovarian cancer and is thankfully still in remission. I could go into detail but that isn't the focus. She was looking forward to a "free" 4 day / 3 night vacation in Mexico that was a promotional offer from the Global Vacation Network, (GVN) and Mexican Paradise Getaways, (MPG). All a couple had to do was to sit through a presentation pitching the sale of a membership to thier "vacation club" since in wasn't a "timeshare". The details are below but I will make a long story short to get the point across.

We didn't get to go on the vacation and they stole our $100. I sent in the $100 good faith "refundable" deposit and then after all of the vacation arrangements are supposedly set except for the airfare, they ask that you send a cashiers check or money order for $300 for "airline ticket taxes" prior to getting the vacation booked. This detail is never disclosed verbally or in written form.

Here are the details: After spending double the amount of time there for the presentation, we left with our literature which included a list of incentives - one of which was the all expenses paid, all inclusice vacation to Mexico.

I filled out the forms and sent them in. I recieved another form in the mail shortly thereafter. I filled it out and sent in the required $100 which is to be refunded after you take the vacation. You also have to agree to sit through another 90 minute presentation at the resort in Mexico which is never disclosed in the original presentation.

I recieved a call from a representative of Mexican Paradise Getaways and they indicated that everything was set except for the taxes. When I asked how much, she said $300 - $150 per round trip ticket. I indicated that there was absolutely no mention of this by GVN in any form. Collette stated that she knew this and that it was unfortunately standard operating procedures for GVN and that none of the other vacation clubs operated this way. I indicated that I didn't have the money and wouldn't be able to go unless GVN paid for the taxes. She said that she could send me the $100 back but I was never contacted by her again and wasn't able to reach her at the phone # that she provided. I attempted several emails but my concerns were never addressed.

So, do not deal with them at all and certainly do not sent them any money.


Offender: Global Vacation Network

Country: USA   State: Florida   City: Clearwater
Address: 2849 Executive Dr. , Suite 200
Phone: 8882729741

Category: Traveling & Tourism

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