Usacomplaints.com » Traveling & Tourism » Complaint / Review: Port Promotions - Cruise shore excursion RIP_OFF. #477083

Complaint / Review
Port Promotions
Cruise shore excursion RIP_OFF

For anyone going to cruise, beware, never book shore excursions through portpromotions.com, they are linked from Travelocity.com,

I booked my shore excursions the beginning of May this year for 3 days tour from 5/18-5/20 and never received any confirmation from them until 5/19 which is the 2nd day of tour started, of cause I didn't go to the tour because I have no confirmation and voucher for it.

After I come back from the cruise then see they sent the email confirmation on 5/19 which I already on the cruise and they still charged me for the tour I didn't go and they insist that I did attend the 3 days tour over the phone. And now I still work with my credit card company to dispute this charge ($387.00) which already wasted a lot of my time. Shame on them&portpromotions.com


Offender: Port Promotions

Country: USA
Phone: 9544762424
Site:

Category: Traveling & Tourism

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