Usacomplaints.com » Traveling & Tourism » Complaint / Review: Fairfield Inn By Marriot - Manchester, CTFairfield Inn By Marriot Fairfield inn charged me $1,120 for smoking in my room and say it s their policy!. #455016

Complaint / Review
Fairfield Inn By Marriot
Manchester, CTFairfield Inn By Marriot Fairfield inn charged me $1,120 for smoking in my room and say it's their policy!

This hotel charged me $1,120 on my credit card without my knowledge on the day I checked out. When I called the hotel they said I had smoked in my room. I stated that first, I did not smoke in the room and second, there is only a 250.00 smoking fine. The manager said that it is there policy to charge 250.00 (280.00 with tax) PER DAY. I stayed 4 nights. I called everybody and no one would give me any answered. One customer service rep said they "negotiated" and the hotel was willing to only charge me for 2 days. THAT'S 560.00 once they ADD TAX. I declined and called my credit card company.

This is stealing. These people should be prosecuted. It's over $1,000... Isn't that Grand Theft?


Offender: Fairfield Inn By Marriot

Country: USA   State: Connecticut   City: Manchester
Address: 121 Pavilions Drive
Phone: 8606489796

Category: Traveling & Tourism

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