To send #954-331-4190
Conformity Dept.
Imperial Majesty Cruise
2419E. Commercial Blvd.
Suite 100
Ft. Lauderdale FL 33008
Dear Friend:
I created a reservation on January 29, where moment I requested to get a Mon or Thursday starting day. They explained there have been no regular cruises accessible and that I would need to have a 3 evening sail and that I told them I'd seek advice from my child which times she could easily get off-work. I created reservation for March 20th thru March 23. I truly achieved the necessary thirty days before cruise date using the March day, nevertheless I'd not need had the thirty days needed had I
Desired to guide in March. The needs you have were to create reservations 60-days before sailing, however the individual I talked with had educated me I had a need to guide just thirty days ahead of time. At that time of scheduling I obtained my verification and was informed I'd obtain my schedule 14 daysapproximately before sailing. The one thing I obtained within the email was my cruise reservation form which mentioned sail for 2 people – prepaid and assured journey day until 0000000.
I called Imperial Majesty Cruise Lines today to inquire about the low-smoking space and some other activities. I gave them my verification plus they stated they'd no info. The cruise lines recommended me to contact where I'd bought my solution, that we did. After being on hold for 30 minutes I talked with Lachanda and he or she got my telephone number and put me on-hold, and that I delivered towards the concept “an broker is likely to be along with you shortly.” I waited half an hour,
Hung-up and redialed, got placed on hold again and lastly Denise responded, I requested to consult with a boss, got Brittany who advised me we were suppose to become getting off the cruise lines nowadays,
Not in March. She also stated I'd an area reserved at Ramada Resort for today. That's not the agreement I'd arranged whatsoever. I created reservation for 1 space at Ramada Resort on March 19th, touring on March 20 and time for Fort Lauderdale on March 23. Brittany insisted I made concerns for Feb in the place of March, that we didn't do. It was her error. I'd not need had the necessary progress thirty days or even more had the reservation experienced March.
As a result of this error, I've flight seats for March 19th, that we might have not designed for Goal when the sail was in March. These seats are non refundable. Therefore, I’m not just lacking the sail but additionally the extra cash committed to the flight tickets.
As a result of this mistake I'm assured you'll solve this case rapidly and permit us to sail on March 20 with no extra expense to us.
Wishing to know from you the moment feasible, preferably today.
This can be a fax i'd delivered today but all-along i've been suspicious of the team. The truth is i bought from imperial majesty cruise line holidays, had i bought directly from imperial majesty cruise point in my opinion i'd happen to be okay. I'm still stuck with the airline tickets with no reason to go down there.
Don't use these folks for something. They're only scammers. Discover the hard way however, you only fool me once.
Wish nobody else drops for this technique, which-when we first bought the tickets weren't conscious it was a period share package and you'd to visit 20 minutes in the airport to obtain you tickets the following morning and visit a demonstration for 2 hours. Exactly what a scam. To bad government cannot do something positive about this type of factor.
Welcome any reply.
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