Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ramada Plaza Resort - Ripoff Ft Lauderdale. #36305

Complaint / Review
Ramada Plaza Resort
Ripoff Ft Lauderdale

You might try this.

I bought the $698 package, and didn't have time to research it because of the comment "We can't make this offer again, to you after you hang up". So, I bought the package mainly due to the Ramada name.

After I purchased it I checked the internet and came across this website. Then after reading the stories I was extremely sorry for my purchase and felt dumb for trusting them and did not want to take the chance. Well anyway, I used my debit card and since it was through VISA, my bank was than happy to dispute it for me. And I will get my money back. From what I learned in my state you have up to 60 days to dispute it, and the Bank or Credit Card Company will fight for you.

As requested by the Bank I called them (RPR) and I tried to get the original lady that I talked to and the extension number was not valid, I was "very pleasant" to them on purpose to see how they would react. The lady was very stand-offish with me and was not concerned and forward me to another person. He was abrupt with me and was telling me how I was bound to the payment. Then after I told him my bank was disputing it. Then he hung up.

A reputation is very important and so is "Good Customer Service", I truly believe in doing what is "right" and to be "honest". It is really sad what people do for the almighty dollar.

Karen
, Arkansas
U.S.A.


Offender: Ramada Plaza Resort

Country: USA   State: Florida   City: Ft. Lauderdale
Address: 2419 E. Commerical Blvd

Category: Traveling & Tourism

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