Just an Update from the last time I had trouble with Ramada Plaza Resort. TO let you know, there is hope if you feel you have been ripped off.
I charged $698 for the Ft. Lauderdale trip. I was told that airfare was included and found out when i receive my package that airfare was not included. I immediately contacted my credit card company and filed a dispute against the charges. I also faxed a letter, demanding my money back from Daniel Lamber (vice president of ramada) at 954-568-3847. I also faxed the same letter to Charles Bronson (commisioner of Florida)-department of agriculture and consumer services. This was a few weeks ago.
I just received a letter from Charles Bonson the other day stating that he has acknowledged my complaint and an investigation is going on.
I just called ramada today to talk about the whole incident since my credit card company wanted a date i tried to contact to resolve the issues.
I called the ramada resort and found out the charge to my credit card was CANCELED which was a shock to me..
The advice i have to give is write an angry lawyer stating that you have contactd you state attorney officer and that you have a good lawyer who will fight for your right
I did and now i dont' have to pay or worry about the trip.
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