Complaint / Review
Mountain View Inn
Dirty, Used towels, Heat dont work, Drugs found in room, Vending, No sheets on bed, Holes in wall in bathroom, Toilets dirty, Food stuck to floors, Pillows badly stained

Both my 2 year old daughter and 4 year old son stayed at your Mountain View Inn at 2726 Parkway, there in Pigeon Forge, we checked in, but never got in till 10:00 that eve. Last night actually. 2/24. After bring up the bags and children, we had noticed there were NO towels, and no phone number to call us back, for my family,

After advising the front desk of this, 2 hours later bringing up my towels, I was putting the kids to bed, but then noticed the sheets were still dirty and sandy, the carpets were not vacuumed, having food all over the floor, bathroom still dirty, called back down and complained some women answered at the front desk and after telling her what had happened, she stated " Oh well, what do you expect for 29.95 a night.?"

I then new we were stuck in this nasty room, in the morning (Sunday) 2/25/07) I awoke to take a shower and the towels the brought up had dried dirt and cleaning solutions on them, I brought it again to the attention of the clerk Robert Rightmyer. He said the same thing his female clerk did. He states if I would have told him he would have switched rooms. But that obviously didn't happen!

UNBELIEVABLE! I couldn't tell you if we would ever come back to pigeon forge, I am telling every fellow mason about this place and as well has the tn health dept.

Daniel
Johnson City, Tennessee
U.S.A.