My spouse and that I created of buying an Vacation account in Cozumel, the terrible error. I've been attempting to utilize our "5-Year Endless Cozumel and Perform del Carmen" advantage since. We've settled over $11k, but still they WOn't recognize written down the dedication we've. Your contract states "You've the choice of infinite 5 years use within Cozumel in the PLAYGROUND ROYAL RESORT spending the USD duty involved for that all-inclusive charge daily per individual. Kids from 6 years to 12 yrs old pay without subtracting from your own Regal Vacation breaks half-price & kids under 6 yrs old are free." Elegant Holiday claims we ought to spend the existing price, that will be nearly double and will not recognize this contract. I am scared if we did, we would likely never begin to see the within an area anyway. They're liars and avert all of our efforts to make use of "the membership "'s benefits.
After obtaining the runaround in the regular telephone repetitions, I had been provided the title of the boss (Erica), but have clearly been not able to consult with her despite calling more than 20 times. She's never there and doesn't return calls... Surprise, surprise
Really, our background of issues with Regal Vacation dates back significantly further back than this, but we thought we would provide this one last try-before likely to back CREDIT to possess our money returned (we've previously approached them-and they've decided to accomplish that when we supply the required copy).
I'd recommend anybody seeking to commit a cent with Regal Vacation to leave to check out a trustworthy holiday organization. This procedure may cause you only trouble. I'm searching for those who have had perhaps a good result for their issues or an identical experience. Additionally, if a-class action suit is I really could join, I'd be thinking about getting data.
Really,
Jim Venema
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