Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travel Agent Direct, Member Service, FloridaWay - Ripoff Travel Agent Direct. #184875

Complaint / Review
Travel Agent Direct, Member Service, FloridaWay
Ripoff Travel Agent Direct

HI, on August 21 I received a call from a nice woman, Joy Hall, saying that I had made a big purchase with a vendor and was told because I did that I won air flight tickets, hotels and a bonus 6 days and 6 nights. I was very worried about this and kept telling the lady that I was uncomfortable. I asked who the vendor was and she said she couldn't tell me because that information isn't passed on. She had me verify my checking account information and how she received this was beyond me. She kept telling me that it only ("ONLY") cost $1.95 for shipping the package out to me and that once I received it if I wasn't interested I just cancel it. Honestly I had forgotten about it because I never received the package and today is September 11. I kept asking the lady if anything would be taken out of my account and she assured me no it would not. I asked if only the $1.95 would be and she assured me. I was still very nervous about this and a manager by the name of Heidi got on the phone and said that this was a company, and everything was fine. So, I felt comfortable. So, I verified the information by only saying what she said was correct, never once saying it to her and told her I didn't have my checkbook in front of me. They gave me a number for them of 1-866-545-5417 for Travel Agent Direct and email address of www.travelagentdirect.com and when I tried to call them today, the name they say is Member Services. Well, today I was looking on my account and found a charge for $149.00 taken out of my account from FloridaWay. I didn't even know who they were, and tried to call the number on the canceled check of 866-698-4831. I couldn't get anyone. There was another number on the check of 800-853-0354 and nothing there. I immediately called my bank and disputed the charges of $149.00, and I should have disputed the $1.95. They tried to call that number again, 1-866-698-4831. She said they answered and the woman that answered said she had gotten about 10-15 calls for Floridaway and they are not Floridaway, they are Got Trade? Anyways, my bank has disputed the charge and it will be back in my account in 24 - 48 hours. I called Travel Agent Direct at 1-866-545-5417 and spoke to a Stacy, she said she has canceled my account, but that I would need to call 1-888-488-8770 to tell that not to take anything out of my account again. I tried calling that number and it says I need to enter my phone number or my bank account. I am not entering my bank account ever again and my phone number I tried and it said it couldn't find it.interesting! I told the lady, Stacy, I have reported them and that I wanted my money back.

I am very nervous about this because what if they try to take out more money from my account and use a different name other than Travel Agent Direct or Florida Way or whatever.

I don't like this feeling at all! And it made me feel taken advantage of. How can someone get this information and take it from me. This is FRAUD.

Watch out for this!!


Offender: Travel Agent Direct, Member Service, FloridaWay

Country: USA   State: Florida   City: Clearwater
Address: 26555 Ulmerton Rd Ste 407
Phone: 8665455417

Category: Traveling & Tourism

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