It recently was brought to my attention that I have been billed directly from my account $14.95 per month for a service I never authorized.in addition to the un-authorized drafts from my personal checking account, I never received products or services from Consumer Innovations. I received no confirmation in regards to a membership. I recieved no correspondence of any kind from Consumer Innovations AKA Travel Innovations. I am saddened by this organizations lack of common decency. I spoke to a customer service representative that assured me that my so called membership was canceled and to my surprise, I have been charged again. The last draft was on the 7/26 (nearly a week after my cancellation) causing me an overdraft fee of $34.00. I have asked to speak with someone in corporate and was declined. This organization is a fraud and I will keep after them until my money and all associated overdrafts are fully refunded.
James
Roanoke, Virginia
U.S.A.
0 comments