Usacomplaints.com » Traveling & Tourism » Complaint / Review: Days Inn - Stole my $150.00 deposit. #175616

Complaint / Review
Days Inn
Stole my $150.00 deposit

I checked into this hotel in the afternoon and checked out the same night at 10:30 pm. When i went to the front desk to return the key and get my deposit, the clerk told me to come back the next day to get the deposit since no ones there to check the room. I go back the next day and ask for my deposit and the clerk tells me that the deposit is already refunded in their system. I said who picked it up and who signed for it. She refused to give me the deposit and told me to call and talk to the manager. I called the manager left him a message and the rude manager calls me back saying Mark (i believe this guy stole my money) said that i came and took the deposit in the day time. The manager was so rude and he said why dont u come and talk to him and mark face to face and i said ok fine and i would also like to see the signed copy of my receipt when the deposit was picked up and he pausd and then he says that we dont get the receipt signed! I told him ofcourse you have to get the receipts signed and i know because i work at a hotel too and hes said "but we dont get it signed". Then he said okay i will call u back and let you know when mark will be in because he had a head injury so hes not coming into work right now. And i havent gotten any calls. They are rip ofs! Thieves! They steal the customers money.


Offender: Days Inn

Country: USA   State: California   City: Modesto
Address: 1312 Mchenry Avenue
Phone: 2095271010

Category: Traveling & Tourism

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