Best Discount Network (BDN) delivered wrong return flight ticket stub for my foreign airfare travel. They claimed remedied at airport. Travel on Sunday. Airlines says no remedy, travel agency had not paid. Call "emergency line". No one ever calls. Depart without return flight remedied. Sisters in states say they will work with travel agency. Agency lied to sister multiple times saying airfare situation remedied.
Three way call caught BDN in lie with airlines. Departure day from foreign country go to airport and still say I have no return ticket. I can pay $4000 for return flight home since booked and need first class. I pay $400 to go the first leg of trip to Frankfurt since this small airport only has a few flights every other day. Once I get to Frankfurt, have to pay $200 because of original BDN error of booking the wrong return date. Return home and find credit card had been double charged by BDN travel agency and airlines. Airlines says BDN gave them all my credit card information. BDN has continually promised reimbursement, but havent gotten any money. Accounting department never answers phone and never returns messages. Filed Better Business Bureau report and they did not respond. Contacted attorney...
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