I ordered tickets through Expedia.com and when I got the confirmation it said May 10 for my return instead of April 10 (what I ordered). I called immediately and they said they could fix it no problem and to mail the tickets back. I couldn't do this because I was leaving in 2 days. They said to tell the ticket counter and they would fix it. They didn't. So I get to Florida and tried for over a week to get it fixed. The final solution was that the error was undecided (whose fault) and thatIwould have to pay $118 more to get the ticket changed and home. I didn't have the money and they did NOT care. I spoke with Nicole (Agent#PG) who was bored and passive and truly did not care about my situation. She refused to let me speak to anyone else there and referred me to the corporate office where all you get is a recording.
Needless to say I am very upset and still have NO idea how I'm getting home.
PLEASE order your tickets through the regular airlines and NOT Expedia.com. They have NO heart!
Carol
Pittsburgh, Florida
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