In 2003 I received an offer in the mail for what then appeared to be a dream vacation - An all inclusive trip to Orlando, Ft. Lauderdale and the Bahamas an amazing price of only $698! However this dream has turned into an unmitigated NIGHTMARE as I have discovered that this company is running a SCAM!
I was initially told that I would receive breakfast, lunch and dinner in the hotel as well as all-inclusive accommodations while aboard the cruise to the Bahamas. I was also assured that I had three years to take the trip. However, my trip mysteriously expired just two years later and I was told that I would either forfeit the money that I had already spent or pay $596 more for the other person that would be traveling with me on this trip.
The BIGGEST form of deception came when the phone rep told me that since this was a "new" package that I should throw out all of the literature from the previous package that I had paid $698 for except for the voucher that guaranteed my meals since the new package only included breakfast. Imagine my surprise when I called to confirm various aspects of my package and was told that I COULD NOT USE THIS VOUCHER!!! I paid for all-inclusive but was told that I would be receiving only breakfast!
To add insult to injury the arrogant and rude phone rep, after talking to a supervisor, offered me a food coupon for a paltry $25.
Other misrepresentation: a slew of hidden fees, the three-hour distance that you must travel between hotels that is casually mentioned in the glossed-over DVD as well as a multitude of grievances that I have read from others who have taken the trip. This place is a FRAUD and should be immediately stopped.
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