I was not surprised to find others with somewhat similar situations in dealing with Discount Global Travel. My wife and I became members this past year and have experienced nothing but dissatisfaction. The allure of signing a membership with their great discounted travel' services came along with a free travel/getaway gift.'
To date, we have one year's worth of documented paperwork attempting to receive this free travel/getaway gift' that has cost us $100 plus multiple U.S. Postage stamps. The last correspondence received regarding the free travel/getaway gift' came along with a balance due of $501.40 [again for the free travel/getaway gift.'
During the course of this past year, I have made numerous calls to the Royal Oak office and have never been able to speak directly to the manager. I have always had to leave a message. Days will pass and then we will receive a call back. I have mailed a year's worth of correspondence to their office with our dissatisfaction.
Nothing has been resolved. I have asked for a full refund for membership. Nothing has been resolved. Don't underestimate the power of the Internet if there's a problem it'll be found.
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