Trying to switch my Captial One Carnival miles to Juniper has been a hassel and time consuming.
Mary I do agree with you.
After logging onto their website, which does not easily explain the benefits, and one does have to search from one website to another website after each click when looking for information, clicking through to locate information is very time consuming.
The Capital One Carnival Card was Very Good.
Juniper SeaMiles is poor in comparison.
They indicate "free" cruise, but you have to spend a large amount of time "clicking" through their websites trying to locate what your Seamiles are tradeable for.
Locating what page that list the benefits is time consuming and I have hassle. (just try it and you will see what I mean)
I called their 1-877 number and the Rep responded as if I was bothering them with my questions. Had they listed this needed information by customers on their website, I would not have had to call them and experience the long wait of being on hold.
Clicking on "Member Benefits" only takes one to the Cruise Center page where they want for you to book a cruise, and still not showing what you can get for the Seamiles total that you have accumulated.
I have not yet located the "fees" on their website because they are not listed on the site.
If there is anyone, someone who can guide me to a different company, preferrably one like Capital One Carnival Card was doing I would appreciate it.
With the Capital One Carnival Card we were able to purchase items from the cruise line using our Carnival Miles.
I would not reccommend this Juniper Carnival Seamiles to anyone.
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