I recently received a phone call from this company saying I won a trip. All exciting about the trip I paid the $698 on my credit card. After talking to some of my family my husband and I realized it was a scam.
I called my credit card company to cancel payment but hey couldn't do that. I called Ramada Plaza Resorts the next day and tried to get out of it but wasn't allowed.instead they lowered the cost of my so called "free-trip" and refunded part of my money.
I then called my credit card company back and told them that they would not refund me all of my money. I talked to one of the senior account managers and was told that they have had problems before with this company. The lady I talked to at my credit card company told me that what Ramada Plaza Resorts does not tell you is when they send you their brouchures and reservation forms there is a cancellation policy written in there somewhere.
What they credit card company told me to do was to read everything over and send it all back saying I don't want it. Then call the company to make sure they received the returned package and get a confirmation number. If they haven't refunded my money shortly after then I am to call the credit card company and they will call Ramada and dispute the amount on my card.
So I don't have to pay and I get all my money back. I hope this will help some of you out there.
Amber
Rocky Mountain House, Alberta
Canada
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