Recently I purchased a vacation package through eTour&Travel.
I received my vacation package in Oct. Several vacation plans were offered, however, I was only interested in using the Las Vegas Nevada vacation. The purchase price of this package was $396.00.
In Oct I called to make reservations for my planned Las Vegas vacation for Mar. I was informed they did not take reservations that early, and to call back 60 days before the planned vacation. I returned the call in Jan to make the reservations in Jan and was informed the WORLDMARK TRENDWEST RESORT was all book up for the weekend of Mar 19-20. I was told I would be put up in the hotel Fitzgerald which was a comparable room as the TRENDWEST RESORT.
I informed eTours&Travel when I purchased the package, that I was cohabiting with my girl friend. I was informed I would need to have something with my name and her address on it"AMAILING LABEL", to confirm we were cohabiting.
When I got to my hotel room, I was informed by the company my driver license had to reflect my girl friends address or the package was not binding. Therefore, I was required to pay for the rooms at the Fitzgerald myself. This was an additional cost to be of $257.00. I am inserting pictures of the room they considered to be comparable.
After much discussion with eTours&Travle, I find out I cannot get a refund of the monies paid to them, however I could transfer my package to someone else. As if I would put someone else through this!
Due to the fact that my vacation is over and was badly tarnished by these events and I won't be using there package for any other vacations, I would like a refund of the purchase price of this package. I feel the contract was breached because they misrepresented themselves
This is a photo of the lovely wallpaper in the corner of the shower in my near $700.00 room
This is a photo of the gap over the all heater/air conditioner unit in my near $700.00 room
This is a photo of the gap on ceiling in my near $700.00 room
This is the comparable room to the condo that e-tourandtravel put me in
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