I called Mr. Napier (Coastal Vacation Director) in January and asked him about the Coastal Vacation Travel Program. I mentioned to Mr. Napier that I could only pay in installments. He said that was fine, I could pay the $1295.00 35= $1330 in three payments. When I called him back in February to purchase the package he told me to send him $630.00 $35 S/H=$665. After I sent the cashier's check via Federal Express he emailed me and told me "Per our agreement. You have paid $630 dn pmt. You'll owe two payments of $400.
I emailed him to questions why he was inflating the price and he replyed with a payment description that still didn't add up. I was afraid that he would just keep my money and never send me the package so I sent him the balance.
He mentioned in January that he likes to send the Vacation Package after the first installment so I could get the feel of the package. I didn't receive the package until I made the second payment. I have tried to make the best out of an unhappy situation but when I tried to use the Vacation Package all I've gotten is the run around and each travel agency just keeps asking for more money and one cancelled my reservations at the last minute, then told me I would have to wait another 30 days to use my travel reservations.
I am very unhappy with my Coastal Vacation Package so I called A Board of Director Member of Coastal and I was told to ask for my money back from Jay Napier so I want Mr. Napier to refund me back my money. I have also filed a complaint with the Attorney General.
0 comments