I started with RCI-Fairfield Resorts - located in Margate, Florida back in 2002 as a call center rep for Equivest members - Cendant had purchase the Equivest properties points club as well - It was pretty clear as to what was going on with the points and the process in which they wanted all Equivest members to switch over to FSP (Fairshare Plus) membership - good plan, if your good at it and follow the guidelines -
I then transferred over to the Fairfield Resort headquarters, located in Orlando in hopes of a better working environment and possibly a future with Cendant my job function was Owners Services, I would help dissatisfied members and owners with their request for cancellation on previous contracts or new contracts, basically identified as buyers remorse believe me, we would received many letters of cancellation the problem is, most states have a 3 day clause for backing out, some are 5 days and the sale person (s) almost never advise the potential buyer of their rights
Most people attend the free weekend stay and see the presentation and try to resist the temptation of buying the timeshare can't get a loan, don't worry, Fairfield has their own loan department that's why so many people are involved in timeshares the sale person makes it so attractive that it's impossible to back away What they don't tell you is that the units are already full with owners and members that it's next to impossible to get the week your requesting even though they tell you it's no problem NOT! -
Although you are allowed to cancel within the legal timeline and depending on what state you're currently in at the time of the sale the problem? The contracts are lost in the transit and by the time you locate a person within the Fairfield Corporation, the time has past and your now in for a rough ride in trying to cancel. I spent a lot of time speaking to members and reading their letters it's sad, most of the people should have never even been allowed a loan
But, once Fairfield gets the contract and you default, they go after you (they have their own collections department!)- One more thing, by the time you write out the first check for the initial contract signing, your check has cleared, your account is already set-up for billing purposes and all done in 3 days of the signing! Think before you go to these so call 3-day weekends Nothing is free!
So, let's see, you default, you sell back to Fairfield at a lost and they turn around and re-sell it for another profit!
Charles
Boca Raton, Florida
U.S.A.
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