I booked a reservation for a trip to Europe and within 6 hours of the booking got a call from them saying the cost would be 20% higher than the fare I booked. This appears to be a scam... Entice people with low fares and then call them back to raise the price. This is not a company to trust, and they are after all, just an agency... And one with either very poor management or no scruples.
The agent was obviously in some Asian country and could barely make herself understood.
I have not seen my refund yet, but will be hounding them until it appears.
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