After filling out all the required paperwork to receive my air travel reward I was not granted the airling tikets that I had already sent $100 for. I decided to call the company since I did not hear anything regarding my tickets. The representative said that there were errors on my travel request documents and so airline tickets were being denied.
I asked what type of errors and she said that I requested dates of travel outside the original date of my receiving the certificate. Apparently this is stated in the document that was signed and sent in by me. She also said that I chose Puerto Rico which is not one of the cities within the Continental US so that too disqualified me. Because I am not a travel agent I would not have know this since PR is part of the US.
This company has very poor disclosure in there documents and it is not the easiest to understand. I feel they do this to confuse the consumer knowing that they are going to deny you the air line tickets.
They say that you have to send in writing a letter requesting back the deposit you sent in and it will take 6-8 weeks to receive. My question is would anyone have contacted me to say that my travel itinerary was denied and just refunded my money. I think they just hope that people will forget and they keep your deposit. This experience has been very disappointing and the next time I am offered anything from this company as a gift I will make sure everyone at the seminar knows that they are ripoffs.
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