Verizon Wireless
Phone Line Repair Appointments Canceled by Computer, Technician Never Arrives
One of our phone lines stopped working (no dialtone) on 11/2. Verizon told us a technician would come between 8 and 5 on 11/5. After wasting a day waiting, we were told that the computer cancelled the technician because the problem was fixed-of course it wasn't. After struggling to get a human on ...