My son is in the Porter County Jail. I have twice paid Securus, totaling $143.90, which includes handling charges for phone services. I haven't received my money's worth. When accepting a call, following their directions, after pushing number 1 to accept the call, the call was immediately lost, dropped! This is unacceptable! Securus charges $3.95 to accept a call and 89 cents per minute afterwards. Securus will have a record of how many calls were made to my phone number and accepted, but what good is a call that lasts 2 seconds? That is two tenths of a second!!! At $3.95 a call, I'm being ripped off.
I've tried repeatedly to call and talk to anybody at Securus and only succeeded once, and their rep told me it was my fault. What a bunch of CROOKS run Securus. They all should be jailed for their false claims of running a reputable service. Securus runs a RIPOFF.
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