In March, I requested Verizon double-play (Television and internet-only) to test it out. A technology arrived to set up my support and reduce my phone point, since he explained that I requested a triple-play. I present him the purchase and he nevertheless reduce my copper-line anyway. I named Verizon plus they directed him to reconnect my copper-line, since I just purchase the double-play. 24 hours later a copper fix technology repair my point. I named Verizon back about fourteen days later, due to sound within the point. It was suppose to get been set. Per week later, I'd to contact again. A copper Technology turned up and set the issue, but while he was altering the cable within the container across from home. Somebody at Verizon produced a work-order to alter me to FIOS speech support. I had been unacquainted with this, but anyhow the technology quit and that I had phone support, then about 5:30 P.M. Verizon named, but I had been a rest. After getting out of bed, I take the phone to make use of with no dial-tone. I contact the technology that day and he couldn't access my point anymore. He contact his workplace and his boss plus they couldn't get access to it possibly, then his boss noticed a work-order which was posted by Donna Addison the Verizon Rep. At 11:58 A.M. To transform my copper-line to FIOS. The purchase was finished at 8:00 P.M. I never required my copper-line be change to some battery backup program. I approached Verizon and kept on for one hour before a live person acquired. I had been used in one individual after another. No quality. I named daily, before ultimately I had been informed that the copper technology could be available. I waited a-1 1/2 months to get a technology showing up. The technology didn't come in the period body of 8:00 A.M. - 1200 midday. He turned up three hours later. The tech wasn't a copper technology. He was a FIOS technology. He mentioned he includes a work-order to transform my phone support to FIOS. I told him that used to do not purchase FIOS speech support. He showed me the purchase. I describe anything to him, he contact Verizon and also the cancelled the demand, but before throughout that he check both outlines and my copper-line nevertheless had sound onto it, but my dial-tone was within the FIOS container. The thing is that it's just from the container. I've not had a dial-tone within my house for over three months. Every-moment I contact Verizon, I'm on-hold for an hour or even more to obtain a consultant about the point so when I actually do, I've to describe the problem for them and after detailing it, then I'm used in various division and that I am on-hold for another time. Then I've to begin once again, I've been hung-up on, moved many period but still nothing is performed. They described that I just possess the local bundle along with a double-play, but each time that I provide them with the purchase figures, they move me again. Four function requests have now been posted to transform my dial-tone back to copper. About the 28 December, I kept house all-morning to get a copper technology with no one turned up. I still don't have phone support. I called back again to request a boss, tackle and-or a phone number to document a criticism. No body might provide it in my experience. I called again recently along with a work-order was posted again, but nonetheless no support.
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