Usacomplaints.com » Telecommunications » Complaint / Review: Verizon FIOS - Inept installation. #338394

Complaint / Review
Verizon FIOS
Inept installation

For those of you considering Fios installation:

After a 9 hour "installation", Verizon left, unable to install fios to email, and:

I had no garage door operation,

No wi-fi (which meant Philip's computer was knocked out),

No outgoing email, and

No main telephone line.

There is no Fios service, no protocol, no expertise, and it will be at least 12 days before the phone is reinstalled to normal Verizon service. My brilliant Liftmaster service (They actually put out a white paper on this situation) and a trip to the internet, revealed that Fios uses a battery unit that lacks an integrated radio shield (Fios says they are "working on it") that can cause havoc. They also have no ability to connect to other than outlook express and verizon.net email programs. The technology is way ahead of this company.


Offender: Verizon FIOS

Country: USA   State: Massachusetts   City: Wellesley & vicinity

Category: Telecommunications

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